Degradation

Service degradation versus full outage

Not every problem is an outage. Degradation describes a service that works, but poorly.

Degraded

Pages load slowly or some features fail, but the service remains reachable.

Outage

The service is unreachable for most users.

Why labels matter

Accurate labels prevent panic and reduce searches for alternative addresses.

Honest labelling

A trustworthy Mars Market status page uses 'degraded' when appropriate rather than hiding problems.